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Close Up: A new chapter for retiring Food Bank of Iowa CEO Michelle Book

Close Up: A new chapter for retiring Food Bank of Iowa CEO Michelle Book
CLOSE UP FOOD INSECURITY IS A PROBLEM ACROSS EVERY COMMUNITY, EVERY NEIGHBORHOOD IN AMERICA. BUT AS WE NEAR THE END OF 2024, MICHELLE BOOK IS RETIRING. THE CEO CHANGED THE SCOPE OF THE FOOD BANK OF IOWA TO WHAT IT IS TODAY. FOOD BANK OF IOWA IS IN THE BEST POSITION THAT IT HAS EVER BEEN IN ITS 43 YEAR HISTORY. THE CHALLENGES AND THE REWARDS OF LEADING THE ORGANIZATION EVERY DAY THERE IS SOMETHING THAT BREAKS MY HEART. AND THERE IS SOMETHING THAT FILLS MY CUP. AND HER MESSAGE FOR EVERY IOWAN. THIS IS A PROBLEM OF INCOME AND EQUITY, NOT WILL AND FORTITUDE. WE CAN CHOOSE AS IOWANS TO BE BETTER, TO DO BETTER. THIS IS IOWAā€™S NEWS LEADER. THIS IS ĢĒŠÄvlog EIGHT NEWS CLOSE UP. GOOD MORNING, AND THANKS FOR JOINING US FOR ĢĒŠÄvlog EIGHT NEWS CLOSE UP. Iā€™M CHIEF POLITICAL REPORTER AMANDA ROOKER. TODAY WE ARE TAKING AN IN-DEPTH LOOK AT IOWAā€™S LARGEST HUNGER RELIEF ORGANIZATION AND ITS LEADERSHIP IN NEARLY NINE YEARS OF LEADING THE FOOD BANK OF IOWA. CEO MICHELE BUCK HAS TRANSFORMED THE ONCE UNDERPERFORMING ORGANIZATION TO AN AWARD WINNING FOOD BANK. SOME OF HER ACCOMPLISHMENTS INCLUDE INCREASING FOOD DISTRIBUTION ACROSS THE STATE BY 230%. BOOK HELPED THE NONPROFIT MODERNIZE ITS TRANSPORTATION IN ORDER TO GET FOOD TO IOWANS MORE QUICKLY. THE FOOD BANK WENT FROM HAVING ONLY THREE OLD TRUCKS TO A FLEET OF 20 VEHICLES. BOOK ALSO HELPED RAISE $20 MILLION TO RENOVATE AND EXPAND THE DES MOINES FACILITY, NOT ONCE, BUT TWICE. AT THE END OF DECEMBER. BOOK WILL HANG UP HER HAT AND RETIRE. LETā€™S START AT THE BEGINNING. WHAT FIRST MOTIVATED YOU TO GET INVOLVED WITH THE FOOD BANK OF IOWA? WELL, IT WAS 2016. I RECEIVED A TEXT MESSAGE FROM SUKU RADIA. HE WAS IN THE PLANE WITH THE BOARD CHAIR OF THE FOOD BANK AT THE TIME, JEFF CROMWELL, GOING TO A BOARD MEETING OF NATIONWIDEā€™S IN COLUMBUS. AND HE TEXTED, HE SAID THEYā€™RE LOOKING FOR A NEW LEADER AT THE FOOD BANK. ARE YOU INTERESTED? I TEXTED BACK, I HAVE NO IDEA WHAT YOUā€™RE TALKING ABOUT. AND THEN CLUCAS RESPONSE WAS, THATā€™S GREAT. Iā€™LL HAVE JEFF CALL YOU ON MONDAY. SO THATā€™S HOW THE CONVERSATION STARTED. BUT WHAT REALLY INTRIGUED ME IN THE MOMENT WAS THE FACT THAT IT WAS A BROKEN OPERATION, AND IT NEEDED TO BE REPAIRED AND REBUILT. Iā€™M A FIXER AND A BUILDER. I EXIST TO SOLVE COMPLEX OPERATIONAL PROBLEMS. SO FOR ME IT WAS THE CHALLENGE OF DOING JUST THAT. AND TO BE HONEST, IT WAS A IT WAS A COUPLE OF YEARS BEFORE I REALLY FELL IN LOVE WITH THE MISSION. BUT ONCE I STARTED TO LEARN MORE ABOUT FOOD INSECURITY AND I MET THE NEIGHBORS WHOM WE SERVE, I REALIZED THE ABSURDITY OF FOOD INSECURITY AND JUST THE UNFAIRNESS OF IT ALL. NO ONE IN AMERICA SHOULD BE FOOD INSECURE. WHAT WOULD YOU WANT PEOPLE AT HOME TO? TO KNOW AND TO LEARN ABOUT FOOD INSECURITY? FOOD INSECURITY IS AN INCOME INEQUITY PROBLEM. ITā€™S NOT AN ISSUE OF WILL AND FORTITUDE. 1 IN 6 WORKING IOWA HOUSEHOLDS DOES NOT MAKE ENOUGH INCOME TO COVER THE COST OF BASIC NEEDS. OVERALL, 37% OF THE HOUSEHOLDS IN IOWA DONā€™T HAVE ENOUGH MONEY TO COVER THE COST OF THEIR ESSENTIAL EXPENSES. FOOD INSECURITY CAN HAPPEN TO ALMOST ANYONE AT ANY TIME. AS YOU LEAVE THIS ROLE, IS THERE A MEMORY OR A MOMENT OR A CONVERSATION THAT YOU HAD WITH A NEIGHBOR IN NEED THAT YOUā€™LL TAKE WITH YOU OR YOUā€™LL KNOW REALLY STANDS OUT TO YOU? YEAH, THERE ARE A COUPLE. EARLY ON, I MET GLADYS IN PERRY, IOWA AT A FOOD PANTRY DISTRIBUTION THERE, AND IT WAS ON A SATURDAY MORNING AND GLADYS GOT OFF THE LITTLE COMMUNITY BUS TO ENTER THE CHURCH TO GET FOOD ASSISTANCE. AND I GREETED HER AND GLADYS. GLADYS SAID, HONEY, YOU JUST GET IN LINE WITH ME, AND THEYā€™RE GOING TO TAKE CARE OF YOU. AND I SAID, NO, GLADYS, Iā€™M HERE TO HELP YOU. AND SHE SAID, OH NO, ITā€™S OKAY. YOU CAN ASK FOR HELP. SO I HUNG OUT WITH GLADYS AND TALKED TO HER FOR QUITE A WHILE. SHE WAS ABOUT THE AGE OF MY DAD. SHEā€™D BEEN MARRIED. HER HUSBAND WAS A DECENT PROVIDER. THEIR HOUSE WAS PAID FOR, BUT A TELEMARKETER HAD SCAMMED HER OUT OF HER SAVINGS. AND SO SHE HAD TO COME TO THE FOOD PANTRY TO GET FOOD ASSISTANCE. AND I SAW HER THE NEXT MONTH AT THE DISTRIBUTION. AND THE THIRD MONTH, GLADYS WASNā€™T THERE. AND I ASKED, WHEREā€™S GLADYS? WHEREā€™S MY FRIEND GLADYS? AND THEY SAID, WELL, NEIGHBORS WERE CONCERNED THAT SHE WOULDNā€™T HAVE ENOUGH TO EAT, SO THEY MOVED. GLADYS FROM HER HOME INTO THE NURSING FACILITY IN PERRY, AND SHEā€™S GETTING ALL OF HER MEALS NOW FROM THE NURSING HOME. AND DOESNā€™T HAVE TO COME HERE. BUT I THINK OF PEOPLE LIKE GLADYS WHO COULD HAVE BEEN IN THEIR HOME COMFORTABLE, HAPPY, IN, IN AN ENVIRONMENT THAT THEYā€™RE USED TO AS THEY CONTINUE TO AGE. BUT INSTEAD CANā€™T BE BECAUSE OF FOOD INSECURITY. Iā€™LL TELL YOU ABOUT A YOUNG FAMILY THAT VISITED A COUPLE SUMMERS AGO AND IT WAS A MOM, A YOUNG MOM. SHE HAD FIVE LITTLE BOYS WITH HER. THE YOUNGEST, A NEWBORN UP TO MAYBE 12, 13 YEAR OLD WHO WAS HELPING TO WRANGLE HIS BROTHERS. AND SHE CAME TO THE DOOR ASKING FOR FOOD ASSISTANCE. AND AS I SAT DOWN AND TALKED WITH HER, WE WERE GETTING HER FOOD PUT TOGETHER AND I VISITED WITH HER AND SHE SAID, YOU KNOW, MY HUSBANDā€™S GOT A GOOD JOB. HE WORKS CONSTRUCTION AND I HAVE A GOOD JOB. I WORK AT A CONVENIENCE STORE, BUT RIGHT NOW I CANā€™T GO BACK TO WORK UNTIL THE DOCTOR HAS RELEASED ME AND THE BABYā€™S THREE WEEKS OLD. THESE BOYS ARE HOME FROM SCHOOL FOR THE SUMMER. I CANā€™T KEEP UP. THEREā€™S JUST NOT ENOUGH FOOD IN THE HOUSE. WEā€™RE GOING TO BE OKAY ONCE I GO BACK TO WORK AND THE BOYS GO BACK TO SCHOOL, BUT RIGHT NOW I JUST NEED A LITTLE HELP. EVERY STORY IS DIFFERENT, AMANDA. AND EACH ONE OF THEM IS COMPELLING. BUT WHAT Iā€™VE LEARNED OVER TIME, WORKING AND MEETING IOWANS WHO ARE STRUGGLING TO MAKE ENDS MEET, IS THAT THEYā€™RE TRYING. THEYā€™RE REALLY TRYING. BUT THEREā€™S JUST NOT ENOUGH MONEY IN THE BANK ACCOUNT. AT THE END OF THE PAY PERIOD TO COVER THE COST OF EVERYTHING. OUR CONVERSATION WITH MICHELLE BOOK WILL CONTINUE AFTER THIS BREAK. WELCOME BACK TO ĢĒŠÄvlog EIGHT NEWS. CLOSE UP OUR CONVERSATION WITH FOOD BANK OF IOWA CEO MICHELLE BOOK CONTINUES. WE HAVE A 30,000 SQUARE FOOT DISTRIBUTION FACILITY, AND INSIDE, LOOK AT HOW HER NINE YEARS OF LEADERSHIP TRANSFORMED THE ORGANIZATION AND WHAT SHEā€™S MOST PROUD OF AS SHE PREPARES TO RETIRE AT THE END OF THE YEAR. MICHELLE, THANK YOU. WHAT WAS IT LIKE? I MEAN, YOU MENTIONED STARTING IN THIS ROLE AND MAKING A LOT OF CHANGES TO THE OPERATION. I GUESS YOU KNOW, WHAT CHANGES DID YOU MAKE TO SET THE ORGANIZATION UP FOR SUCCESS IN MEETING THE INCREASED NEEDS THAT WEā€™VE SEEN OVER THE PAST FEW YEARS? SO WHEN I ARRIVED IN 2016, FOOD BANK OF IOWA WAS THE THIRD WORST PERFORMING FOOD BANK IN THE FEEDING AMERICA NETWORK OF 200 FOOD BANKS ACROSS THE ENTIRE UNITED STATES. AND FEEDING AMERICA GAVE ME 12 MONTHS TO TURN THE OPERATION AROUND, WHICH WAS EXCITING, A LITTLE DAUNTING, BUT VERY EXCITING. SO I WENT TO WORK TO ASSEMBLE A CRACKERJACK TEAM OF PEOPLE WE IMMEDIATELY STARTED TO WORK ON UPGRADING FACILITIES. AT THE TIME, THIS BUILDING WAS FULL OF BLACK MOLD AND WE DID NOT HAVE THE DISTRIBUTION CAPACITY NECESSARY TO BRING IN ENOUGH FOOD TO DISTRIBUTE ENOUGH FOOD. OUR FLEET WAS ON ITS LAST WHEEL, LITERALLY, AND PARTNERS HAD TO COME TO DES MOINES TO PICK UP THEIR FOOD AND EMPLOYEES REGULARLY MADE ONE ANOTHER CRY. THE CULTURE WAS AS DARK AS THE BUILDING AND THE FLEET. SO THE TEAM, WORKING TOGETHER WITH A GREAT TEAM OF PEOPLE AND SUPPORT FROM THE BOARD AT THE TIME, WHICH WAS JUST EXTRAORDINARY. SO WORKING WITH THIS GREAT TEAM OF PEOPLE, WE ACQUIRED A FAILING FEEDING AMERICA FOOD BANK IN OTTUMWA. WE UPGRADED THE FACILITIES BOTH IN OTTUMWA AND DES MOINES. WE BUILT AN INCREDIBLE FLEET OF OF TRUCKS AND SEMI TRACTOR TRAILERS THAT NOW DELIVER TO 700 PARTNERS ACROSS 30,000MI, AND WE ESTABLISHED A CULTURE OF ALL FOR ONE AND ONE FOR ALL THAT HAS ALLOWED US TO BE VERY SUCCESSFUL OVER TIME. WHAT DID YOU LEARN ABOUT LEADERSHIP? YOU KNOW WHAT QUALITIES DO YOU THINK ENABLED YOU AND HELPED YOU TO TO TURN THAT AROUND? YEAH, Iā€™VE BEEN FORTUNATE OVER MY CAREER TO HOLD MANY MANAGEMENT POSITIONS, AND ITā€™S ALWAYS BEEN MY PHILOSOPHY TO PUT THE PEOPLE FIRST. WHEN TEAMS ARE WELL EQUIPPED, FEEL SUPPORTED AND ARE GIVEN THE AUTHORITY TO SUCCEED, THE OUTCOME IS ALWAYS BETTER. THE OTHER THING THAT I THINK HAS BEEN VITALLY IMPORTANT AT FOOD BANK OF IOWA, WE ESTABLISHED A NORTH STAR EARLY ON, AND THAT NORTH STAR BEING OUR NEIGHBOR IN NEED. EVERY DECISION WE MAKE AT FOOD BANK OF IOWA, THE QUESTION WE MUST ASK IS DOES THIS IMPROVE THE CONDITION FOR OUR NEIGHBOR IN NEED? Iā€™M MOST PROUD OF THE TEAM HERE AT FOOD BANK OF IOWA THAT HAS WORKED SO HARD TO GATHER TO PROVIDE FOR IOWANS ACROSS 55 IOWA COUNTIES. Iā€™M MOST PROUD OF THE TEAM, BUT Iā€™M ALSO PROUD OF OUR COMMITMENT TO MAKE SURE EVERY SENIOR HAS ACCESS TO HOME DELIVERY, THAT EVERY CHILD HAS ACCESS TO FOOD AT A FOOD PANTRY WITHIN THEIR SCHOOL, THAT EVERY VETERAN CAN RECEIVE RESOURCES AT THEIR VETERAN SERVICES OFFICES THAT WE ARE FINDING CONSTANTLY FINDING WAYS TO BE MORE EFFICIENT TO BRING IN MORE FOOD, TO GET MORE FOOD OUT, TO IOWANS. THIS FISCAL YEAR WILL PROVIDE FIVE TIMES THE AMOUNT OF FOOD THAT WAS PROVIDED BY FOOD BANK OF IOWA IN 2015, AS A RESULT OF ALL THE IMPROVEMENTS TO THE FACILITIES TO THE FLEET, TO THE PROGRAMING AND TO THE TEAM. BUT MOST ESPECIALLY THIS IS THE MOST COLLABORATIVE NETWORK IN THE STATE OF IOWA. WE COLLABORATE WITH SEVERAL HUNDRED FOOD DONORS. WE COLLABORATE WITH OVER 700 SMALLER FRONT LINE PARTNER AGENCIES, PANTRIES AND MEAL SITES, DAY CARE CENTERS, REHAB FACILITIES TO HELP IOWANS IN NEED. THIS CANNOT HAPPEN IN ISOLATION. SO WHAT Iā€™M PROUDEST ABOUT IS THIS NETWORK THAT WEā€™VE ESTABLISHED ACROSS THE STATE OF IOWA THAT WILL CONTINUE FOR DECADES TO SUPPORT IOWANS WHO ARE STRUGGLING TO MAKE ENDS MEET. ONE OF YOUR BIGGEST CHALLENGES BEEN THE BIGGEST CHALLENGE OVERALL? ABSOLUTELY. WAS COVID. PEOPLE WERE AFRAID. WE WERE ALL AFRAID, AND THERE WAS SO MUCH UNCERTAINTY IMMEDIATELY PEOPLE LOST JOBS AND THE ECONOMY SHUT DOWN AND IT SEEMED OVERWHELMING, DAUNTING IN THE MOMENT. I REMEMBER CALLING THE GOVERNOR ON A SUNDAY AFTERNOON TO ASK FOR HELP. WE NEEDED THE NATIONAL GUARD TO HELP GET MORE FOOD OUT. IT TOOK A MONTH FOR US TO PUT ALL THAT TOGETHER IN THE MEANTIME, A NETWORK OF EVANGELICAL FAITH LEADERS STEPPED INTO MY OFFICE AND SAID, WHAT CAN WE DO TO HELP? AND WE REALLY THOUGHT WEā€™D GET THROUGH COVID AND HAVE A MOMENT TO TAKE A BREATH AND SLOW DOWN A LITTLE BIT. BUT IMMEDIATELY, APRIL OF 2022 FOOD INSECURITY AGAIN SKYROCKETED AND EVERY MONTH SINCE THEN, WEā€™VE DISTRIBUTED MORE FOOD ALMOST EVERY MONTH. SINCE THEN, WEā€™VE DISTRIBUTED MORE FOOD THAN THE MONTH BEFORE. FOOD INSECURITY IS A PROBLEM ACROSS EVERY COMMUNITY, EVERY NEIGHBORHOOD IN AMERICA. WHATā€™S BEEN EXTRAORDINARY WITH THE CHALLENGES THAT WEā€™VE HAD IS THAT THEREā€™S ALWAYS BEEN A SOLUTION. THEREā€™S ALWAYS BEEN A PARTNER. THEREā€™S ALWAYS BEEN A NEW COLLABORATION THAT WE FORMED THAT HAS HELPED US SUCCEED IN HELPING MORE IOWANS. SO ITā€™S REALLY ABOUT THE PARTNERSHIPS THAT WE BUILT, THE COLLABORATIONS THAT THAT WEā€™VE FORMED, THAT HAS HELPED US OVER THOSE MOST CHALLENGING TIMES. TO BE ABLE TO MAKE IT POSSIBLE FOR IOWANS TO PUT DINNER ON THE TABLE AT NIGHT WHEN WE RETURN OUR CONVERSATION WITH MICHELLE BOOK CONTINUES. THE BIGGEST CHALLENGES, SHE SAYS SHE FACED, HOW SHE OVERCAME THEM AND AFTER NINE YEARS HELPING NEIGHBORS IN NEED, THE POLICIES SHE SAYS SHE WANTS IN PLACE TO FIGHT FOOD INSECURITY. COMING UP ON ĢĒŠÄvlog EIGHT NEWS CLOSE UP, WE BUY FOOD BY THE SEMI-TRUCK LOAD. ITā€™S DELIVERED TO US IN PALLETS. SHEā€™S LED IOWAā€™S LARGEST HUNGER RELIEF ORGANIZATION FOR NEARLY NINE YEARS. OUR CONVERSATION WITH MICHELLE BOOK CONTINUES WHAT SHEā€™S FOCUSED ON IN HER FINAL MONTHS LEADING THE FOOD BANK OF IOWA AND THE CHANGES SHEā€™S CALLING FOR TO FIGHT FOOD INSECURITY. WHAT IS THE ORGANIZATIONAL STRUCTURE OF THE FOOD BANK OF IOWA LOOK LIKE? RIGHT NOW? WELL, IN 2016, WE HAD 16 EMPLOYEES. WE WERE NOT SERVING ALL 55 IOWA COUNTIES ADEQUATELY. SINCE THEN, IT HAS BEEN ALL ABOUT BUILDING THE TEAM. TODAY, THERE ARE 52 PASSIONATE HUNGER FIGHTERS THAT COME TO WORK EVERY DAY, ENERGIZED TO SERVE THEIR THEIR NEIGHBOR IN NEED. TODAY WE HAVE FACILITIES THAT ARE WELL EQUIPPED TO BRING IN ENOUGH FOOD, ADEQUATE FOOD TO GET IT OUT TO OUR PANTRY PARTNERS AND OUR MEAL SITES. WEā€™VE RENOVATED BOTH THE DES MOINES AND THE OTTUMWA FACILITY. WEā€™VE BUILT THE FLEET FOOD BANK OF IOWA IS IN THE BEST POSITION THAT IT HAS EVER BEEN IN ITS 43 YEAR HISTORY. THEY ARE WELL EQUIPPED TO MOVE FORWARD FOR THE NEXT COUPLE OF DECADES TO SERVE FOOD INSECURE IOWANS. WHATā€™S YOUR ADVICE TO, YOU KNOW, THE PEOPLE THAT WILL STAY TO MAINTAIN THE CULTURE AND THE LEGACY THAT YOUā€™VE BUILT HERE? I KNOW THIS IS HARD WORK. EVERY DAY, EVERY DAY THERE IS SOMETHING THAT BREAKS MY HEART AND THERE IS SOMETHING THAT FILLS MY CUP. WE MUST BE TENACIOUS IN THE FIGHT AGAINST FOOD INSECURITY. AND Iā€™D LIKE MY FELLOW IOWANS TO KNOW THAT THEY CAN ELECT LAWMAKERS WHO WILL CREATE PUBLIC POLICY THAT WILL SUPPORT OUR FRONT LINE WORKERS AND OUR ESSENTIAL WORKFORCE. THEY JUST SIMPLY HAVE TO CHOOSE TO DO THAT. THIS IS A PROBLEM OF INCOME AND EQUITY, NOT WILL AND FORTITUDE. WE CAN CHOOSE AS IOWANS TO BE BETTER, TO DO BETTER. WHAT SOLUTIONS DO YOU HAVE YOU DREAMED OF OR HOPED FOR IN THIS ROLE? WE LIVE IN AN AT WILL EMPLOYMENT STATE, WHICH MEANS THAT WE ARE MORE SUPPORTIVE OF BUSINESS AND CORPORATIONS THAN WE ARE THE INDIVIDUAL LABORER. WE COULD WORK ON THE MINIMUM WAGE. WEā€™RE ONE OF 19 STATES THAT STILL ADHERES TO $7.25 CENT MINIMUM WAGE. WE COULD BE MORE SUPPORTIVE OF OUR LABOR UNIONS. WE LIVE IN A STATE WHERE OUR POLITICIANS HAVE DECIDED TO TURN BACK FEDERAL POVERTY, SUPPORT FUNDING, WHERE WEā€™VE RESTRICTED SNAP BENEFITS, WHERE WEā€™VE MADE IT MORE DIFFICULT FOR OUR RESTAURANT WORKERS AND OUR OTHER FRONTLINE WORKERS TO GET ACCESS TO QUALITY HEALTH CARE. WEā€™VE MADE DECISIONS HERE WITHIN THE STATE THAT MAKE IT MORE DIFFICULT FOR PEOPLE WHO ARE WORKING, BUT STRUGGLING TO MAKE ENDS MEET. WE CAN CHANGE ALL THAT. THIS IS WITHIN OUR POWER TO CHANGE, TO MAKE THIS STATE MORE WELCOMING AND FRIENDLY AND SUPPORTIVE OF OUR ESSENTIAL WORKERS. PEOPLE WE CANā€™T DO WITHOUT. THE PERSON WHO HANDS YOU YOUR DRY CLEANING THAT CHECKS YOU OUT AT THE GROCERY STORE. THAT HELPS YOU AT THE GAS STATION. THESE ARE ALL PEOPLE MOST LIKELY NOT MAKING ENOUGH MONEY TO COVER THE COST OF BASIC NEEDS. TODAY, IN IOWA, A SINGLE MOM WITH ONE CHILD NEEDS TO GROSS ABOUT $24 AN HOUR. YET THE MEDIAN WAGE IN IOWA IS ONLY $21 AN HOUR. WE CAN CHANGE THESE THINGS, AND I BELIEVE IOWANS HAVE THE WILL AND THE FORTITUDE TO DO JUST THAT WHEN THEY CHOOSE TO DO IT. WEā€™RE IN A SEASON OF THE HOLIDAY TIMES FOR ANY IOWANS WHO MAY BE WATCHING THIS AND WONDERING, HOW CAN I HELP? WHAT CAN I DO TO BE HELPFUL? WHAT WOULD YOUR MESSAGE TO THEM BE? IF YOU ARE AN IOWAN WHOā€™S STRUGGLING TO MAKE ENDS MEET, I ENCOURAGE YOU RIGHT NOW GO TO THE WEBSITE FOODBANK IOWA DOT ORG AND CLICK THE FIND FOOD BUTTON. YOU PUT YOUR ZIP CODE IN IT WILL PROVIDE YOU WITH A LIST OF RESOURCES IMMEDIATELY SURROUNDING YOUR LOCATION. IF YOU NEED HELP, GET HELP TODAY. THATā€™S WHY WE EXIST. OUR PANTRY PARTNERS AND OUR MEAL SITES EXIST TO HELP YOU, AND WE WANT TO HELP YOU IF YOU ARE FORTUNATE TO HAVE THE RESOURCES WHERE YOU CAN HELP ANOTHER FAMILY GO TO FOOD BANK IOWA.ORG AND CLICK THE DONATE BUTTON. IF YOU HAVE TIME. IF YOU HAVE SKILLS THAT YOU CAN LEND TOWARD SOLVING THIS PROBLEM OF FOOD INSECURITY, GO TO FOOD BANK IOWA TO OUR VOLUNTEER SITE AND FIND A TIME TO VOLUNTEER OR GO TO YOUR LOCAL PANTRY OR MEAL SITE AND VOLUNTEER THERE. WHATā€™S NEXT FOR YOU? WHAT WILL THE NEXT CHAPTER OF YOUR LIFE LOOK LIKE? WE HAVE OUR FOOT ON THE PEDAL HERE AT FOOD BANK OF IOWA THROUGH THE END OF THE YEAR. THIS IS OUR BUSIEST FOOD DISTRIBUTION TIME OF YEAR AND OUR BUSIEST FUNDRAISING TIME OF YEAR. SO AS I ROLL INTO 2025, I PLAN TO TAKE A FEW WEEKS TO JUST BREATHE AND LEARN THE COMPLEX GAME OF PICKLEBALL. THOSE ARE MY IMMEDIATE GOALS, AND THEN Iā€™LL TURN MY ATTENTION BACK TO WHAT CAN I DO? IS THERE ANYTHING I CAN DO TO CONTINUE TO IMPROVE THE HUMAN CONDITION? WELL, MICHELLE, THANK YOU SO MUCH FOR SITTING DOWN AND TALKING WITH US. WE REALLY APPRECIATE IT. THANK YOU. FOOD INSECURITY IS SUCH AN IMPORTANT ISSUE. ONE THAT ISNā€™T GOING TO GO AWAY. Iā€™M JUST SO APPRECIATIVE THAT YOU WOULD COVER THE SUBJECT. THANK YOU. BREAK. STAY WITH US. COMING UP THIS TUESDAY, ĢĒŠÄvlog IS ONCE AGAIN TEAMING UP WITH THE FOOD BANK OF IOWA FOR HUNGER FREE HOLIDAYS. ITā€™S THE FOOD BANKā€™S BIGGEST FUNDRAISER OF THE YEAR. AND THE REASON IS SIMPLE NO IOWANS SHOULD HAVE TO GO HUNGRY DURING THE HOLIDAYS. THE NEED IS GREATER THAN EVER. THIS YEAR ALONE, THE FOOD BANK OF IOWA DISTRIBUTED 20% MORE MEALS THAN LAST YEAR. WHILE THAT NUMBER MAY NOT SOUND SIGNIFICANT, THAT AMOUNTS TO 21 MILLION MEALS, SO FAR THIS YEAR. IN FACT, 345,000 IOWANS DONā€™T KNOW WHERE THEIR NEXT MEAL IS COMING FROM. 37% OF IOWA HOUSEHOLDS DONā€™T MAKE ENOUGH MONEY TO COVER THEIR BASIC NEEDS, AND GIVEN THOSE STATISTICS, ITā€™S NO SURPRISE THAT FOOD PANTRIES ARE SEEING A RECORD AMOUNT OF PEOPLE PASS THROUGH THEIR DOORS. THE URBANDALE FOOD PANTRY SERVED AROUND 2500 FAMILIES IN NOVEMBER. THATā€™S ABOUT 500 MORE THAN USUAL. ĢĒŠÄvlog WAS THERE AS PEOPLE STOCKED UP FOR THANKSGIVING. THE PANTRYā€™S EXECUTIVE DIRECTOR SAYS SHE EXPECTED EXTRA PEOPLE TO COME THROUGH AHEAD OF THE HOLIDAY. JUST NOT THAT BIG OF AN INCREASE. WE ALWAYS ANTICIPATE AN INCREASE IN NOVEMBER DECEMBER JUST BECAUSE THE HOLIDAYS, THE TIME OF YEAR KIDS ARE HOME, FAMILIES ARE HOME. A VARIETY OF REASONS. BUT I WASNā€™T QUITE PREPARED FOR THAT 2500 NUMBER. THE URBANDALE PANTRY IS ABLE TO SERVE THE INCREASED NEED WITH A LOT OF HELP THROUGH FOOD DRIVES AND DONATIONS, AND THE COUPLE HUNDRED VOLUNTEERS WHO MAKE THINGS AT THE PANTRY WORK. WORK IS UNDERWAY ON A MUCH NEEDED NEW BUILDING FOR THE PANTRY. THEY EXPECT TO MOVE IN THIS SPRING. WELL, THE URBANDALE FOOD PANTRY IS ONE OF THE MANY FOOD BANK PARTNER PANTRIES THAT WOULD BENNETT BENEFIT FROM YOUR GENEROUS DONATIONS TO THE HUNGER FREE HOLIDAYS CAMPAIGN ON TUESDAY. YOU CAN CALL IN DURING THE ALL DAY TELETHON WITH YOUR DONATION OR GIVE ONLINE. JUST LOOK FOR THE LINK ON THE HOME PAGE OF THE ĢĒŠÄvlog WEBSITE OR MOBILE APP. ONLINE DONATIONS WILL BE ACCEPTED ALL MONTH. THANK YOU FOR JOINING US TODAY. WEā€™LL SEE YOU BACK HERE NEXT SUNDAY. DENISON THE CAPITAL CAMPAIGN.
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Close Up: A new chapter for retiring Food Bank of Iowa CEO Michelle Book
On this week's Close Up, CEO of Food Bank of Iowa Michelle Book reflects on her nearly nine years leading the state's largest hunger-relief organization as she prepares to retire at the end of the year. Throughout her time in leadership, Book transformed the once underperforming organization into an award-winning food bank. The Food Bank of Iowa increased food distribution by 230%, expanding food assistance to children, older Iowans, veterans and immigrant populations.The book helped the nonprofit modernize its transportation in order to get food to Iowans more quickly. The Food Bank went from having three outdated trucks to a fleet of 20 vehicles. She raised $20 million to renovate and expand the Des Moines facility twice. In 2018, the organization acquired the then-Food Bank of Southern Iowa and later completely renovated the facility. This became the Food Bank of Iowa's Ottumwa distribution center, which supports 13 southeast Iowa counties. The book also helped to create volunteer centers of excellence, increasing volunteerism by more than 600% and led the opening of 162 school pantries to serve children and their families.Book said it was the initial challenge of re-building the non-profit that first drew her to the job nearly a decade ago."What really intrigued me in the moment was the fact that it was a broken operation, and it needed to be repaired and rebuilt. I'm a fixer and a builder. I exist to solve complex operational problems. So, for me it was the challenge of doing just that," she said.Since then, Book said she's fallen in love with the mission of helping fight food insecurity."Every day there is something that breaks my heart, and there is something that fills my cup," Book said. "Food insecurity is an income inequity problem. It's not an issue of will and fortitude. 1 in 6 working Iowa households does not make enough income to cover the cost of basic needs. Overall, 37% of the households in Iowa don't have enough money to cover the cost of their essential expenses. Food insecurity can happen to almost anyone at any time."For her last few weeks in the position, Book said she still has her foot on the pedal. The end of the year is the organization's busiest food distribution time of year and busiest fundraising time of year."As I roll into 2025, I plan to take a few weeks to just breathe and learn the complex game of pickleball," Book said jokingly. "And those are my immediate goals. And then I'll turn my attention back to, 'What can I do? Is there anything I can do to continue to improve the human condition?'"Book's last day with the Food Bank will be Dec. 31.

On this week's Close Up, CEO of Food Bank of Iowa Michelle Book reflects on her nearly nine years leading the state's largest hunger-relief organization as she prepares to retire at the end of the year.

Throughout her time in leadership, Book transformed the once underperforming organization into an award-winning food bank. The Food Bank of Iowa increased food distribution by 230%, expanding food assistance to children, older Iowans, veterans and immigrant populations.

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The book helped the nonprofit modernize its transportation in order to get food to Iowans more quickly. The Food Bank went from having three outdated trucks to a fleet of 20 vehicles. She raised $20 million to renovate and expand the Des Moines facility twice.

In 2018, the organization acquired the then-Food Bank of Southern Iowa and later completely renovated the facility. This became the Food Bank of Iowa's Ottumwa distribution center, which supports 13 southeast Iowa counties. The book also helped to create volunteer centers of excellence, increasing volunteerism by more than 600% and led the opening of 162 school pantries to serve children and their families.

Book said it was the initial challenge of re-building the non-profit that first drew her to the job nearly a decade ago.

"What really intrigued me in the moment was the fact that it was a broken operation, and it needed to be repaired and rebuilt. I'm a fixer and a builder. I exist to solve complex operational problems. So, for me it was the challenge of doing just that," she said.

Since then, Book said she's fallen in love with the mission of helping fight food insecurity.

"Every day there is something that breaks my heart, and there is something that fills my cup," Book said. "Food insecurity is an income inequity problem. It's not an issue of will and fortitude. 1 in 6 working Iowa households does not make enough income to cover the cost of basic needs. Overall, 37% of the households in Iowa don't have enough money to cover the cost of their essential expenses. Food insecurity can happen to almost anyone at any time."

For her last few weeks in the position, Book said she still has her foot on the pedal. The end of the year is the organization's busiest food distribution time of year and busiest fundraising time of year.

"As I roll into 2025, I plan to take a few weeks to just breathe and learn the complex game of pickleball," Book said jokingly. "And those are my immediate goals. And then I'll turn my attention back to, 'What can I do? Is there anything I can do to continue to improve the human condition?'"

Book's last day with the Food Bank will be Dec. 31.