WARNING: HSBC phishing scam targets bank customers

Don't fall for fraudulent emails that pretend to be from the London-based bank

Don't fall for fraudulent emails that pretend to be from the London-based bank

WEBVTT F YOU'VE EVER REACHED OUT TOA BANK OR RETAILER ON SOCIALMEDIA YOU MAY ACTUALLY HEAR BACKFROM THE COMPANY.BUT, SOME SCAMMERS AREIMPERSONATING THOSE ACCOUNTS.NEWS 8'S SOCIAL MEDIA EXPERTMEGAN FRANK EXPLAINS.>> THESE DAYS, MOST COMPANIESUSE SOCIAL MEDIA TO INTERACTWITH THEIR CUSTOMERS.UNFORTUNATELY, CON ARTISTS HAVEFIGURED OUT HOW TO IMPERSONATECOMPANY REPS IN A SCHEME CALLEDANGLER PHISHING.CYBER SECURITY GROUP PROOF-POINTSCREEN-SHOTED THIS EXAMPLE OF ANATTACK TARGETING PAY-PAL USERS.THEY SAY THE SCAM STARTS WHENYOU ASK A COMPANY A QUESTION, ORHAVE A COMPLAINT.BECAUSE YOUR TWEET TO THECOMPANY IS PUBLIC, SCAMMERS CANINERCEPT IT.THEY'LL CLAIM TO BE FROMCUSTOMER SUPPORT, AND DIRECT YOUTO A WEBSITE WHERE THEY'LL ASKFOR YOUR ACCOUNT INFORMATION.EVERYTHING FROM THE TWITTER PAGETO THE WEBSITE ARE DESIGNED TOLOOK LIKE THE REAL THING, USINGCOMPANY LOGOS AND LINGO.IF YOU HAND OVER YOURCREDENTIALS THE SCAMMER MAY GOAFTER YOUR BANK ACCOUNT OR OPENCREDIT CARDS IN YOUR NAME.YOUR BEST LINE OF DEFENSE,CONTACT THE BANK OR COMPANY BYPHONE OR VISIT THEM IN-PERSON.IT'S ALSO BEST TO TWEETQUESTIONS DURING THE COMPANIESREGULAR BUSINESS HOURS AS MOSTSCAMMERS WAIT FOR OFF-HOURS TOINTERCEPT YOUR TWEETS.MEGAN FRANK, NEWS 8.

WARNING: HSBC phishing scam targets bank customers

Don't fall for fraudulent emails that pretend to be from the London-based bank

An HSBC phishing scam continues to target victims using clever email and text messages. Fraudulent messages posing as the London-based bank notifies customers of issues with their accounts. If victims click on the scammer's fake links, they're taken to false sign-in pages that appear authentic.Once a person enters his user name, social security number of password, his information is sent to a dishonest third party.The messages look disturbingly real, and HSBC warns customers to be skeptical of any virtual communication that claims to be from its customer service department."Be wary of unsolicited emails that appear to be from your bank and contain links to websites urging you to provide confidential, personal or financial information," HSBC said on its site. "The emails may appear to come from a legitimate site and often warn that your account may be shut down unless you take some action. These emails are designed to steal your personal information and use it to access your accounts."Customers are reminded to refrain from clicking on links in suspicious emails. Call HSBC to verify whether or not a message is authentic.HSBC said it won't ask for confidential information such as user names, passwords or PIN numbers over email or text.Here are more ways to protect yourself from phishing scams.

Once a person enters his user name, social security number of password, his information is sent to a dishonest third party.

The messages look disturbingly real, and HSBC warns customers to be skeptical of any virtual communication that claims to be from its customer service department.

"Be wary of unsolicited emails that appear to be from your bank and contain links to websites urging you to provide confidential, personal or financial information," HSBC . "The emails may appear to come from a legitimate site and often warn that your account may be shut down unless you take some action. These emails are designed to steal your personal information and use it to access your accounts."

@HSBC_UK_Help is this for real or phishing
— Mandi Riseman #SaveTheBees 🐝 💙 (@Mandi_Riseman)

Customers are reminded to refrain from clicking on links in suspicious emails. to verify whether or not a message is authentic.

HSBC said it won't ask for confidential information such as user names, passwords or PIN numbers over email or text.

Here are more ways to protect yourself from

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