Rossen Reports: Why is food more expensive on delivery apps?
Jeff Rossen uncovers the hidden costs of ordering food through delivery apps like Uber Eats and DoorDash, revealing how prices can be significantly higher compared to in-person purchases.
Jeff Rossen uncovers the hidden costs of ordering food through delivery apps like Uber Eats and DoorDash, revealing how prices can be significantly higher compared to in-person purchases.
Jeff Rossen uncovers the hidden costs of ordering food through delivery apps like Uber Eats and DoorDash, revealing how prices can be significantly higher compared to in-person purchases.
Have you noticed that food is usually more expensive on delivery apps, even before you factor in all the fees?
Rossen Reports conducted an experiment – ordering food in person, and then looking up the exact same restaurant on a delivery app to compare the cost of the same menu item. The menu items we looked at were 20% - 30% more expensive on delivery apps.
Watch the video above to see Jeff Rossen compare menu items in person and on delivery apps.
Platforms like Uber Eats and DoorDash charge restaurants commission fees, anywhere from 15% - 30% on delivery orders, depending on the pricing plan the restaurant chooses. The fees cover things like payment processing, managing deliveries, and customer support. The bigger the fee, typically the more exposure the restaurant gets on the app.
Getting food delivered to your doorstep instead of going in person can be worth the cost of convenience, but there are things you can do to save on delivery.
Before ordering on a delivery app, check the restaurant’s website to see if it offers its own local delivery, which may be less expensive.
While you can’t change the menu prices, there are tabs you can filter through on Uber Eats and DoorDash to help you save in other ways. Selecting the Best Overall tab on Uber Eats and the Deals tab on DoorDash will show you restaurants offering discounts and deals. You can also click the Delivery Fees tab to filter out restaurants with higher delivery fees.
Have a question for Jeff Rossen? He’s answering your consumer questions every Friday in the new segment "Rossen Responds." Email your questions to him at RossenResponds@hearst.com.
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