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Rossen Reports: New technology to deliver your gifts on time

Rossen Reports: New technology to deliver your gifts on time
Hi. Yeah, this year will be unlike any other major carriers are expecting package volumes to peak later than usual in the later part of december. And you know what happens when we all try to send stuff at once. Don't need me to remind you when you get the call the gifts not here. So there's gonna be this surge in sending the carriers say they're doing everything they can to make sure your packages get where they need to go on time. But is that enough? And what exactly are they doing to make sure of it? To find out? I'm getting rare access behind the scenes at UPS whether you use UPS or not. Major companies you use do like amazon, apple and walmart ups is the most widely used shipping carrier in the world? So chances are if you send packages or you order gifts, it's coming through here. Okay, so right now we're inside one of the biggest sorting facilities that ups has in the whole country here in Kansas city between the Kansas city distribution center, they can handle Up to *** million packages *** day and *** lot of its automated. So you see right over there the red area, it's scanning the packages. Now here's what else is cool. So you see the white label on top. Right, so the question is what happens when the box gets turned guess what they thought of that there are actually ways when the box is upside down that they can actually scan it from the bottom to, so this facility is 450,000 square feet. That is over 10 acres large. Okay, so from there watch what happens now, you see the packages coming over it is going to sort it depending on where it's going. So it gets scanned then automatically it knows which tunnel to send the package down based on where it's going. As we walk through with the hubs manager, we notice *** lot of machines and not *** lot of people around them ups is doubling down on automation and we note there's something else to you like the automation because you keep sending stuff like this tire and this big metal thing whatever that is that came by us on the conveyor belt with *** label half hidden but it gets scanned anyway didn't put it in *** box, they just put *** little label on this will go, that is correct. I'll go through the system just fine ups says to get every gift where it needs to go on time this year. It's increasing its technology adding one million square feet of automated facilities around the world. Right now. I'm inside the heartbeat of the whole operation. This is the control room, There are 400 cameras throughout this facility. They're watching literally every package that goes through and I've counted come on down this way there are only eight people in here. Eight people monitoring every and by the way, if they see *** jam or something, they have *** computer screen in front of them. They can try to get anybody on the radio who's close to say, hey, go clear that because back in the day the biggest issue used to be if there was *** jam, somebody on the floor would have to see it with their own eyes. Now the computers and the cameras tell them they get somebody there, gets it moving again, so you get your stuff on time. It's all right here. In fact while we were there, this happened there's *** jam at the entrance to the PS one splitter the last. But most important thing ups is Doing hiring in record numbers right now we're hiring over 100,000 people. You're hiring over 100,000 people for the holidays for the holidays. I see *** lot of automation around here. You'd think you'd need less people. Why do you need more people? Just because our facilities became more automated, we actually expanded them. So which actually requires more people. So our facilities are much larger so we still have jobs for them. Even though we have automation in place. The machines can't load the trucks, can't drive the trucks. So if you need *** gig, hey ups is hiring you can go online right now and we're gonna put *** link to ups job postings on my website to make it nice and easy for you ross and reports dot com help us all get our gifts back to you
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Rossen Reports: New technology to deliver your gifts on time
Major carriers are preparing for the largest shipping season of the year. With a surge in sending this year, they all say they’re doing everything they can to make sure you get your packages on time. But will that be enough? Chief National Consumer Correspondent Jeff Rossen is getting rare behind-the-scenes access inside UPS. Watch the video above to find out more. Whether you use UPS or not, major companies like Amazon use UPS. So your packages are coming through UPS hubs across the country.Want to know when the busiest time for UPS is? It might surprise you! We walked around with Tanner Cain, the Hub Operations Division Manager for the UPS sorting facility in Kansas City. Watch our chat with him below.To get packages where they need to go on time, UPS is increasing its automation. The carrier added one million square feet of automated facilities (globally) and expanded air and ground fleets. Automated facilities enable your package to move more quickly and easily to its destination. In fact, on the busiest of days, about one million packages move through the sorting facility we toured. UPS also says it has added 13 more aircrafts to the fleet in 2021 and 2022, bringing the total to nearly 600 aircrafts worldwide.But the automation and technology of a sorting hub isn’t complete without the control room. It’s the heartbeat of the UPS operation. People monitor all of the machines through 400 cameras to make sure there are no package jams or problems to keep the operation running smoothly. The most important thing UPS is doing to get holiday packages to us on time…is hiring more people! A lot more people! UPS says it’s hiring more than 100,000 seasonal workers for jobs that range from drivers to warehouse workers. Amy Wilson is the human resources supervisor at UPS. She says that even though they’re increasing automation, they’ve still hired more actual people than ever. She says, in order to have automation, people need to be there as well. UPS says that about a third of all seasonal hires become permanent hires with the company. A fun fact we learned; Wilson started as a seasonal truck driver and ended up getting rehired as a permanent employee at UPS and has now worked her way up the ladder of the company. Interested in getting a job with UPS? Click here to learn more.

Major carriers are preparing for the largest shipping season of the year. With a surge in sending this year, they all say they’re doing everything they can to make sure you get your packages on time. But will that be enough?

Chief National Consumer Correspondent Jeff Rossen is getting rare behind-the-scenes access inside UPS.

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Watch the video above to find out more.

Whether you use UPS or not, major companies like Amazon use UPS. So your packages are coming through UPS hubs across the country.

Want to know when the busiest time for UPS is? It might surprise you! We walked around with Tanner Cain, the Hub Operations Division Manager for the UPS sorting facility in Kansas City. Watch our chat with him below.


To get packages where they need to go on time, UPS is increasing its automation. The carrier added one million square feet of automated facilities (globally) and expanded air and ground fleets. Automated facilities enable your package to move more quickly and easily to its destination. In fact, on the busiest of days, about one million packages move through the sorting facility we toured. UPS also says it has added 13 more aircrafts to the fleet in 2021 and 2022, bringing the total to nearly 600 aircrafts worldwide.

But the automation and technology of a sorting hub isn’t complete without the control room. It’s the heartbeat of the UPS operation. People monitor all of the machines through 400 cameras to make sure there are no package jams or problems to keep the operation running smoothly.

The most important thing UPS is doing to get holiday packages to us on time…is hiring more people! A lot more people! UPS says it’s hiring more than 100,000 seasonal workers for jobs that range from drivers to warehouse workers. Amy Wilson is the human resources supervisor at UPS. She says that even though they’re increasing automation, they’ve still hired more actual people than ever. She says, in order to have automation, people need to be there as well.

UPS says that about a third of all seasonal hires become permanent hires with the company. A fun fact we learned; Wilson started as a seasonal truck driver and ended up getting rehired as a permanent employee at UPS and has now worked her way up the ladder of the company.

Interested in getting a job with UPS? to learn more.