Rossen Reports: New technology to deliver your gifts on time
Major carriers are preparing for the largest shipping season of the year. With a surge in sending this year, they all say they’re doing everything they can to make sure you get your packages on time. But will that be enough?
Chief National Consumer Correspondent Jeff Rossen is getting rare behind-the-scenes access inside UPS.
Watch the video above to find out more.
Whether you use UPS or not, major companies like Amazon use UPS. So your packages are coming through UPS hubs across the country.
Want to know when the busiest time for UPS is? It might surprise you! We walked around with Tanner Cain, the Hub Operations Division Manager for the UPS sorting facility in Kansas City. Watch our chat with him below.
To get packages where they need to go on time, UPS is increasing its automation. The carrier added one million square feet of automated facilities (globally) and expanded air and ground fleets. Automated facilities enable your package to move more quickly and easily to its destination. In fact, on the busiest of days, about one million packages move through the sorting facility we toured. UPS also says it has added 13 more aircrafts to the fleet in 2021 and 2022, bringing the total to nearly 600 aircrafts worldwide.
But the automation and technology of a sorting hub isn’t complete without the control room. It’s the heartbeat of the UPS operation. People monitor all of the machines through 400 cameras to make sure there are no package jams or problems to keep the operation running smoothly.
The most important thing UPS is doing to get holiday packages to us on time…is hiring more people! A lot more people! UPS says it’s hiring more than 100,000 seasonal workers for jobs that range from drivers to warehouse workers. Amy Wilson is the human resources supervisor at UPS. She says that even though they’re increasing automation, they’ve still hired more actual people than ever. She says, in order to have automation, people need to be there as well.
UPS says that about a third of all seasonal hires become permanent hires with the company. A fun fact we learned; Wilson started as a seasonal truck driver and ended up getting rehired as a permanent employee at UPS and has now worked her way up the ladder of the company.
Interested in getting a job with UPS? to learn more.